Immigration Consultation

Cancellation Policy

• All bookings for services must be made in advance through our website, email, or phone. • A full payment for Immigration Advise is required at the time of booking to confirm your appointment. • Clients must provide accurate information when booking, including their contact details and the type of service required. Booking Confirmation: • A confirmation email or SMS will be sent to you within [time frame, e.g., 24 hours] of booking. This will include the date, time, and details of your service. • If you do not receive confirmation, please contact us immediately at [+447448845117/ barnoq@traveltide.uk]. Late Arrivals: • If you are late by more than [e.g., 15 minutes], we reserve the right to reschedule your appointment based on availability. • Clients arriving late will only receive the remaining time of their booked session unless otherwise agreed upon. 2. Cancellation Policy Client-Initiated Cancellations: • Cancellations made 48 hours before your appointment are eligible for a full refund or rescheduling without penalty. • Cancellations made less than 24 hours before the appointment are subject to a cancellation fee of [25% of the service fee]. • No-shows will forfeit their payment or deposit. Rescheduling: • Clients may reschedule their appointments up to 24 hours in advance without additional charges. Rescheduling requests made less than 24 hours before the appointment may incur a fee of [£20]. Barnoq-Initiated Cancellations: • If we need to cancel or reschedule your appointment, you will be notified as soon as possible, and we will offer you the option to reschedule at no additional cost or receive a full refund. 3. Waitlist Policy Joining the Waitlist: • If your preferred service date or time is unavailable, you may join our waitlist by contacting us directly or through our website. • Waitlist requests must include your full name, contact information, preferred service, and availability. Waitlist Notifications: • If a spot becomes available, clients on the waitlist will be notified in the order their requests were received. • You will have [12 hours] to confirm your availability before the spot is offered to the next client on the waitlist. Fees for Waitlisted Services: • No additional charges apply for joining the waitlist. • Once you are offered a spot, the same booking and payment policies apply. 5. Terms and Conditions • By making a booking with Barnoq Immigration Solutions, you agree to these policies.

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